Shipping Policy

This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website. By placing an order, you agree to the terms set forth below.

1. Order Processing

All orders are processed within [1-3 business days] after order confirmation. Orders are not shipped or delivered on weekends or public holidays. In the event of a high volume of orders, processing may be delayed. Customers will be notified of any significant delay.

2. Shipping Locations

We currently ship to [Pakistan only]. If we do not ship to your location, you will be informed at checkout or contacted after placing the order.

3. Shipping Methods and Delivery Time

Delivery times vary based on location and selected shipping method:

• Standard Shipping: [1-3 business days]

• Express Shipping (if applicable): [1 business days]

Delivery timelines are estimates and not guaranteed. Delays caused by courier services, customs clearance, weather conditions, or other factors beyond our control are not our responsibility.

4. Shipping Charges

Shipping fees are calculated at checkout based on order value, weight, destination, and selected shipping method. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email or message containing tracking information (if available). Please allow up to 24 hours for tracking updates to appear.

6. Incorrect Address

Customers are responsible for providing accurate and complete shipping information. We are not liable for orders delayed or lost due to incorrect or incomplete addresses. Additional shipping charges may apply for re-delivery.

7. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within [07 days] of delivery (or expected delivery date). We may require photos or additional information to process a claim. Resolution may include replacement or refund, at our discretion.

8. Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability or refusal, the order may be returned to us. Re-shipping costs will be borne by the customer.

9. Changes to This Policy

We reserve the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

10. Contact Information

For questions regarding shipping or delivery, please contact us at:
Email: info@loves.pk
Phone/WhatsApp: +92 300 330 1600